The hosting of your product data

Our servers are hosted by Oxalide (a Claranet group company), an IS and cloud hosting IT provider that is internationally active. ISO 20000-1, ITIL and ISO 27000-certified, it guarantees a high quality of service for our servers and your data.

Lengow currently works with two data centres located in Europe, with locations in other geographical areas planned with a view to facilitating our international expansion.

This means of operation allows us to index catalogues of tens of millions of products on a daily basis. The data is sent between the two centres and a continuity of service is guaranteed by transitioning from one to the other if needed.

The availability and stability of our platform will make a vital contribution to your performance!

The security of our platform

In order to ensure the protection of your strategic data, our applications use https access with SSL Pro-type certificates.

A service to strengthen your passwords is available on request (planned password changes at a frequency of your choice and the inability to re-use the same password).

Finally, our platform is regularly audited by certified bodies.

We guarantee the protection of your product information, orders, and statistics!

Responsive support at your disposal

A team of experts, covering 7 different languages, is available to assist you with the implementation of Lengow, to respond to any technical questions you may have.

Our team will assist you on a daily basis, to help you make the best use of our platform and to ensure that your performance objectives are met.

  • An average of 98.8% of our traders are satisfied with the Lengow customer support
  • The average ticket response time is 5 hours (on working days)

A number of leading brands are already placing their trust in us – be the next to join them!

4 600 brands and retailers worldwide are
already using Lengow