Professional Services - Your Expert E-commerce Strategy

3 Key Areas to Accelerate Your Success

Onboarding Services

Set up for success from day one.

Training Services

Build knowledge and boost autonomously.

Tech & BI Services

Solve challenges, unlock insights.

Onboarding Services

Our onboarding team helps you get up and running, with support and training from dedicated experts. We adapt to your goals and technical environment, so you can go live quickly.

What you can expect:

A dedicated Project Manager to coordinate your onboarding
For NetAmplify & NetMarkets: catalogue audit and integration, product data optimisation, and setup of your first channel
For NetRivals & NetMonitor: catalogue integration, initial product matching, and configuration of your monitoring workspace
Initiation training sessions based on your needs to help your team become autonomous
Access to our e-learning platform for deeper learning and specific use cases

And our support doesn’t stop there! Once onboarding is complete, our Customer Success and Support teams are here to ensure your continued success on the platform.

Training Services

We provide practical learning resources and expert-led sessions to help every user, from new joiners to experienced teams, make the most of Lengow in their daily work.

What you can expert:

Access to our e-learning platform, the Lengow Academy
Access to our comprehensive Help Centre with step-by-step guides, FAQs and AI search
Regular live webinars on key use cases
Easy access to recorded sessions for future reference or onboarding new team members
Custom trainings tailored to your industry, goals, or team structure

Lengow Academy

The Lengow Academy is our interactive e-learning platform, created to help both new and existing customers make the most of the Lengow solutions. Whether you’re starting out or refining your skills, you can follow tailored learning paths, at your own pace.

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What you’ll find in the Academy

Video tutorials to guide you through key features and workflows
Hands-on exercises to apply what you learn directly in the platform
Quizzes and progress tracking to assess your understanding and monitor your growth
Course completion certificates to recognise your progress

Request your access (client only)

Tech & BI Services

When standard setup isn’t enough, our technical and BI teams can help adapt Lengow to your systems, data flows, and reporting requirements. For clients with specialised or advanced requirements, our technical and BI experts can tailor Lengow to integrate seamlessly with your systems, data flows and reporting objectives.

What we can do for you:

Catalogue reprocessing and data hosting for NetAmplify & NetMarkets
Custom formatting of marketplace order data for seamless integration with your system.
Product matching services on NetRivals & NetMonitor
BI Dashboards built to monitor performance and KPIs
Custom data exports adapted to your needs

Why choose Lengow’s Professional Services

Significantly accelerate your time to market

Launch your very first sales channel or configure monitoring capabilities in about 20 business days

Leverage 15+ years of e-commerce expertise

Benefit from best practices and insights gained across hundreds of clients and evolving market conditions

Enjoy premium, expert-led support

Work with dedicated specialists who guide and accompany you throughout your projects, as an ongoing partner

What our clients say

“We could never have developed so many online projects without Lengow and its automation platform. The Google LIA project was particularly challenging and Lengow really helped us in its implementation and in reaching the objectives we had set.” – SEM Manager

“Lengow knew exactly how to help us improve our visibility, whilst managing our costs. The very responsive technical and commercial teams were great helps when it came to setting up new acquisition tools.” – Traffic Manager

“Lengow’s NetRivals is accurate, reliable, and we received comprehensive training on the tool from their team before, during and after its implementation, and this is something that has been very valuable for us to find the full potential of the tool.” – CEO

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