iAdvize & Lengow: power your conversations with up-to-date product data
Connect Lengow to iAdvize and keep your conversational commerce grounded in the truth. Your Lengow catalogue becomes a product knowledge source for iAdvize's advisors and AI copilot, so every recommendation reflects current titles, prices and availability, prepared once in Lengow and used in every conversation.
About iAdvize
iAdvize is a conversational platform that lets brands talk to their customers the way a good shop assistant would: in real time, on messaging channels, through chatbots and with human experts. Its AI copilot and smart targeting turn browsing into conversation, and conversation into sales, which is why the platform is measured on satisfaction and conversion rather than deflection alone.
A conversation only helps if it’s grounded in the right product information. An assistant that quotes the wrong price, or recommends something out of stock, does more harm than no assistant at all. That’s the gap this integration closes: it keeps iAdvize supplied with accurate, current product data from the same catalogue you already manage in Lengow.
Real-time engagement
Messaging, chatbots and expert advisors that engage shoppers at the moment they hesitate.
AI Copilot
A generative-AI assistant that answers product questions and guides buyers toward the right choice.
Built for commerce
Targeting and conversation design aimed at conversion and satisfaction, not just support tickets.
Why connect iAdvize to Lengow
Lengow is where your product data is structured, enriched and kept current for every channel. Pointing iAdvize at that same source means its advisors and AI answer from the truth, not from a stale export somebody uploaded months ago.
Conversations built on current data
iAdvize draws from your Lengow catalogue, so advisors and the AI copilot always work from up-to-date titles, prices, availability and links.
Prepare once, use everywhere
The mapping, exclusions and enrichment you already do in Lengow carry straight into the feed iAdvize consumes, with no separate catalogue to maintain.
Turn advice into sales
Accurate product answers in the moment of hesitation are what move a conversation toward a confident purchase.
How the connection works
Here the data runs from Lengow to iAdvize. You build a dedicated product feed in Lengow, and Lengow generates a feed URL. That URL becomes a product knowledge source inside iAdvize, which pulls your catalogue from it. The feed lives among your NetAmplify channels in Lengow, so it’s managed exactly like any other channel.
Required attributes
Four fields are mandatory: product_id, title, category and url. iAdvize also strongly recommends description, image and price for richer conversations.
One feed, or several
Need more than one? Repeat the setup with a different catalogue, or the same one, to create additional iAdvize feeds, each managed as its own channel.
How to set up the integration
In Lengow, open the Apps tab, find iAdvize, and connect the app by authorising it.
Select the catalogue to export, then map your fields to iAdvize’s attributes, adding custom fields if needed.
Set exclusions, check the preview, then publish the feed and copy the feed URL Lengow generates.
In iAdvize, under AI Copilot › AI Knowledge, add a Products source from a URL and paste the feed URL to import it.
Full instructions are in the Lengow Help Center’s iAdvize article, with the iAdvize side documented in iAdvize’s own guide.
FAQ
Frequently asked questions
Can’t find what you’re looking for?
iAdvize is a conversational platform that lets brands engage customers in real time through messaging, chatbots and human expert advisors, with an AI copilot on top. Its focus is commerce: smart targeting and live conversation designed to lift satisfaction and conversion, not just to deflect support tickets.
It supplies iAdvize with accurate, current product data from your Lengow catalogue. You build a product feed in Lengow and it generates a feed URL; iAdvize uses that URL as a product knowledge source, so its advisors and AI copilot always answer from up-to-date titles, prices, availability and links.
From Lengow to iAdvize. Lengow is the source of product data; iAdvize consumes it. This is different from an orders integration: nothing comes back from iAdvize into Lengow, the feed simply keeps iAdvize's product knowledge current.
Yes. Repeat the setup with a different catalogue, or the same one, to create additional iAdvize feeds. Each is managed as its own channel among your NetAmplify channels in Lengow.
Among your NetAmplify channels. An iAdvize feed behaves like any other Lengow channel, so the mapping, enrichment and exclusions you already know apply, and updates to your catalogue flow through to iAdvize automatically.
Four are mandatory: product_id, title, category and url. iAdvize strongly recommends adding description, image and price as well, since richer data makes for more helpful conversations. You can also add custom fields in Lengow if you need attributes beyond the standard set.
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